- HOW TO GET A REFUND ON STEAM HOW TO
- HOW TO GET A REFUND ON STEAM FULL
- HOW TO GET A REFUND ON STEAM PRO
- HOW TO GET A REFUND ON STEAM SOFTWARE
In fact, if your refund request gets declined the first time, we suggest requesting again to have it reviewed by another customer care employee. If your purchase doesn’t meet any of the requirements above, you can STILL ask for a refund, and Steam will consider your request. Important Note: These are not hard and fast rules. In that case, you may be liable for the damages before getting the refund. Of course, this return program becomes invalid if the hardware has been modified to no longer retain its new condition.
HOW TO GET A REFUND ON STEAM PRO
So, if you buy a Steam Deck or HTC VIVE Pro 2, you can apply for a refund within fourteen days of delivery. Like a retail store, Steam allows users to cancel any hardware purchase order. Refund Policy for the Steam Deck and Other Hardware
In that case, Steam notifies the policy during your checkout. However, sometimes these discount bundles are non-refundable, especially if they include a particular non-refundable in-game item or DLC.
HOW TO GET A REFUND ON STEAM FULL
As long as you fulfill the usual requirements, you can request a refund for the full price and then buy it again at the discounted price.Īlso, you can get a full refund on a bundle if none of its items have been transferred and their combined usage time is less than two hours. For instance, you can still get a refund if you bought an expensive game before a sale went live, not knowing that it was going on a discount very soon. What About Discounted Games and Discount Bundles?Īnother excellent feature of Steam’s refund policy is that it applies around the sale seasons. As for content, the refund request remains valid if the included benefits haven’t been used, modified, or transferred. In case you haven’t used the service during a particular billing cycle, you can get a refund within forty-eight hours of any automatic renewal. For example, the “EA Play” subscription gives exclusive access to the latest EA games, rewards, etc. Steam provides periodic access to some content and services via various “Recurring Subscriptions”. However, keep in mind that if a friend gifts you a game and you ask for a refund, the funds will return to your friend’s account, not yours. You will need to meet the same eligibility requirements first, i.e., having it in your account for less than two weeks and playtime of fewer than two hours. Like regular video games, getting a refund on a gifted game through Steam is possible. The typical fourteen days and two-hour playable time refund rule come into play only after the game’s release date. You can get a refund for any advanced purchase any time before the release. Refunds on pre-purchases are a different ball game altogether. This is usually made clear at the time of purchase. Third-party game developers can disable refunds on their in-game items, so you will not get a refund through Steam. For instance, you can return “Tranquil Boots” or “Blink Dagger” within2 days of purchase, provided you didn’t use them while playing. For all the Valve-developed video games like DOTA 2, the in-game purchases have a forty-eight hours refund window, as long as the item hasn’t been used, modified, or transferred. Normally, these exceptions are marked as non-refundable before purchase. If you buy DLC from a third party (such as Titania Prime: Spellbind DLC), Steam cannot give you a refund. With DLCs, another condition is that it has not been modified or transferred. All video games and DLCs are refundable within fourteen days of purchase, provided they haven’t been played for more than two hours.
HOW TO GET A REFUND ON STEAM SOFTWARE
Usually, steam software is refundable within two weeks of purchase as long as they have a playtime of fewer than two hours, but not always.
HOW TO GET A REFUND ON STEAM HOW TO
Steam’s Refund Rules & Return Policy for Games and Subscriptionsīefore we get into how to request a steam refund, you need to understand the refund policy. If you make the request within the refund period, you will get your money back. Perhaps you forgot to read the system requirements for a game, bought it by mistake, or just didn’t like the gameplay. You can request a refund on almost any purchase – for any reason. Steam has shot to fame not only because of making digital video game purchases convenient but also because it has a very user-friendly refund policy.
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